How to Prevent and Manage Chronic Stress Claims

Chronic stress claims can arise from excessive work-related stressors, including workplace harassment and bullying.


Workers in Ontario, BC, Alberta, Saskatchewan, Northwest Territories and Nunavut who suffer from chronic mental stress may be entitled to workers’ compensation benefits.

Organizations that take action to prevent chronic stress have less absenteeism, fewer injuries, fewer workplace conflicts, higher productivity, greater employee engagement and creativity, and more satisfied customers. They will also have fewer claims and be better able to accommodate employees who suffer from mental illness.

Key Lessons
  • Discover how chronic mental stress impacts the mental health of workers

  • Understand the entitlement criteria for work-related chronic mental stress claims in your jurisdiction

  • Address the hazards that cause or contribute to chronic mental stress

  • Learn an effective method for accommodation and return-to-work


Anyone involved in managing disability, claims and return to work in their organization, including OHNs, OHS Professionals, HR professionals, Operational Managers, Supervisors, Health and Safety Committee Members, Union Representatives, and Small Business Owners.



This course contains 6 technical hours which can be applied to certification maintenance points for various professional designations.


1 day



Live online or in person, with lots of interaction with other attendees and the instructor.


Training materials (copy of slide deck plus resources and a workbook)

Evaluation of understanding

Certificate of completion

Interested in onsite training?

Hold this training course onsite at your organization, customized for your industry.


Contact us for a quote.

About Your Instructor

Liz Horvath  


Liz is the Founder and President of Hale Health and Safety Solutions. She brings over 20 years of experience in occupational health and safety and workplace mental health combined with experience in disability and claims management. She is known for navigating complex and controversial issues in health and safety, making them easier to understand and helping clients see a clear path forward. Liz has worked with all levels of leadership throughout her career, helping them to significantly reduce their incidents and claims costs, while improving their business results.

During her career, Liz has dealt successfully with numerous workplace situations and claims involving mental health. She developed both basic and advanced level training on managing workers’ compensation claims and delivered this training across Canada. She was the Project Manager for the creation of the National Standard of Canada on Psychological Health and Safety in the Workplace and is a sought-after speaker and trainer on psychological health and safety and leadership. Read full bio


"Elizabeth was able to help pull together all the very delicate information to allow us to take it back to our workplace to implement.”  T. Carriere

“This was an eye-opening, interactive and forward-thinking session that really gave me the motivation to put concrete plans in place in my workplace.”  C. Minich

“Great dialogue and sharing opportunities. Excellent workshop!” – G. Theriault


“What a fantastic workshop! Elizabeth explained chronic mental stress and the Board’s policy with clarity and offered workable solutions that we can use. I eat, sleep and breathe disability claims management, and if I got as much as I did out of this course, just imagine what someone with less experience will get out of it!” – K. Dowling


“Elizabeth’s extensive knowledge and vibrant energy makes this workshop exceptional. She inspires you to take action and provides valuable resources that support the implementation of success strategies for preventing and managing CMS claims.” – S. Warmington

“I highly recommend this workshop for anyone dealing with absenteeism in the workplace and more specifically, chronic stress and other mental health concerns. The instructors are extremely knowledgeable on the topic and the information is relevant to the current issues in our workforce.”– T. Hill

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